Business Manager BPS-18
PTCL
Apr 01, 2010 —
Dec 31, 2016
Managed business operations, administration, customer services, sales and business development, leading teams to achieve organizational targets and KPIs. Developed business plans, managed projects, resources and budgets, identified new business opportunities, strengthened customer relationships and contributed to growth in customer base, revenue and profitability. Coordinated with government departments, corporate clients and stakeholders, while ensuring employee development, policy compliance, efficient operations and high quality customer service.